Red Orchestra

Question: My Red Orchestra Collector's Edition Disc 1 Installer quits after I press Install. How can I install the game?

Answer:

Please use the Installation Program on Disc 2. When The Installer on Disc 2 prompts you to insert Disc 2, please insert Disc 1.

--OR--

Alternatively, you can install Red Orchestra from Steam using your product activation code. This will download Red Orchestra from the Steam servers and is about a 2.2 GB download.

To Install Red Orchestra Using Steam:

  1. Install the Steam Client software from here by clicking on "Free Download."
  2. Download and run SteamInstall.exe.
  3. Follow the instructions in the Steam Install program.
  4. Create an Account with a Username and Password you will remember. You may want to write down your username and password in your original game manual. If you already have a Steam Account, please use your existing account.
  5. Launch Steam once it has finished installing.
  6. Go to the "My Games" tab and click the "Activate a Product on Steam" button.
  7. Click Next, then I agree, then enter your Product Activation Code on the back of your Red Orchestra manual.
  8. Click Next, and Next again on the "You are about to install Red Orchestra" screen.
  9. Follow the prompts until you have the option to Finish. Red Orchestra will download and install from the Steam servers, and depending on the speed of your connection could take a few hours.
  10. Go to the My Games tab in Steam, when Red Orchestra is installed you will see "100% - Ready" in the Status column.
  11. Double Click on Red Orchestra and the game will launch.



Question: The installer says that there isn't enough space on drive 'C' to install the game. My hard drive partition labeled 'C' doesn't have enough space to install the game, but I want to install it to a secondary hard drive in my system. What do I do?"

Answer:

If drive 'C' on your PC is a hard drive:
1. Run the installer.
2. On the first page of the installer, uncheck Red Orchestra and DirectX, then click Next.
3. After the Steam installer starts, it will ask for a different install location.
4. Choose the drive location with sufficient room for Steam and Red Orchestra.
5. Once Steam installs to your secondary drive, the Red Orchestra installer will run and install the game to the same location as Steam.

If drive 'C' on your PC is a memory card reader or other removable media drive (ZIP drive):

1. Insert a memory card of any size into the card reader that mounts as drive 'C.'
2. Download and install Steam from http://www.steampowered.com.
3. Run the Red Orchestra installer and uncheck Steam, Red Orchestra, and DirectX.
4. Click Next.
5. The Steam installer identifies that Steam is already installed, and quits. The Red Orchestra installer will now start and install the game to the same location as Steam.

Question: I can't connect to the servers online - I get the message "Can't Connect - The version you are running is different from the server's."

Answer:
1. Exit Red Orchestra
2. Go to Steam -> Files -> Change User
3. Steam will warn you, ignore and just hit 'Log out...'
4. Log back in when steam offers you a Log in screen
5. Launch Red Orchestra
Question: When I launch Red Orchrestra, my computer crashes/reboots. I have ZoneAlarm installed.

Answer:
There are two solutions:
1. Install a newer version of ZoneAlarm or remove ZoneAlarm, or
2. Open ZoneAlarm. Go to the "Program" tab then to "Program Control" and add the Red Orchestra executable (steamapps/RO/system). Set it to "super trusted" (3 green bars) and allow server access.
Question: Red Orchrestra crashes on Resolution changes

Answer:
1. Find the directory where Steam is installed (default it should be
something like C:\Program Files\Valve\Steam\).
2. Go into the '\SteamApps\\red orchestra\System\'folder.
3. Find the file called 'redOrchestra.ini' and delete it.
4. Find the file called 'user.ini' and delete it.
5. Start up Red Orchestra normally, and reconfigure your settings.